People often assume that Interactive Voice Response (IVR) can only be used by large corporations for customer support. This is however not true. In an era where mobile telephony rules, it is not unusual for businesses to creatively use IVR to interact with their customers, employees, and partners in order to boost business growth and smoothen business operations.
At HollaTags, our Voice API Technology allows developers create faultless call logic for any application, software, browser, or existing system and also attune it to their special needs. We also take away the stress of dealing with service carriers by dealing with them directly on your behalf.
Andrew Allison manages a chain of restaurants that is growing fast. He realizes the power of mobile and he is looking for creative and innovative ways to grow the restaurant business by leveraging mobile. He has contacted HollaTags and presented us with his ideas that involve Interactive Voice Response. It includes having an auto attendant that takes orders, routing calls etc.
The use cases are almost limitless, but here are some of the things we can achieve with Interactive Voice Response for Andrew.
Customers can also call in to cancel reservations or track the status of their orders.
Interactive Voice Response is key to improving customer experience and growing most businesses. Revenue can be increased while cutting costs because of the automation.
Are you ready to launch an IVR system for your business or remodel the one you have into something more efficient? Talk to HollaTags.