Have you ever signed up on an app and waited forever for the SMS with the One Time Password (OTP) to complete your sign up? It is not uncommon to get alerts from apps hours after you have concluded the transaction you are being alerted about. This can be super annoying, most especially when you are the owner or administrator of the application.
For many businesses, being able to deliver instant SMS to users is important to reduce churn and improve business.
How do we come in at HollaTags? Here’s a scenario to help you see what we have done and can do with our messaging solutions.
Chinonso Jameson is the IT administrator in an insurance company. They have a wide range of insurance solutions and engage daily with their customers. They also give incentives for referrals and this has been a very big part of their marketing strategy. They have built apps for Android and iOS apps for their business to improve the process and allow people transact easier. Referrals can be monitored and data gathered.
The rate of daily transactions both in-app and offline means that it is imperative for users to receive instant alerts via SMS to ensure secure transactions and keep users updated.
Chinonso has contracted a company that sells bulk SMS. They sell message credits to Chinonso’s company to send SMS alerts, notifications, alerts and One Time Passwords. However, a lot of customers complain about never getting messages or getting alerts days after the transaction occurred.
Ms Jameson is frustrated.
Our Enterprise SMS API gives you the power to reach your customers where they are and when you want. Our high-performance enterprise SMS technology allows for Shortcode, Longcode and personalized sender ID capabilities. Ms Jameson’s company can easily integrate our API with their applications, allowing the apps to send messages directly to their customers.
HollaTags has direct connections to mobile network carriers and monitors SMS delivery 24/7 to ensure round the clock delivery.
We can help organizations achieve the following with SMS-
Payments – Send important financial and transaction notifications to customers. Prevent fraud and increase confidence in your services.
Authentication – Add a layer of extra security to two-factor signups and password recovery processes by sending unique codes via SMS.
Mobile marketing – You can easily combine bulk text messaging with your existing email marketing. SMS is amazingly effective for customer retention.
Customer Engagement – Deliver timely notifications to users while offering the ability for SMS real-time response. Keeping your customers engaged via text drives satisfaction and minimizes lost revenue.
Discount Coupons or Vouchers – Send valuable Discount Coupons, Vouchers and Offers to your customers, which can be redeemed in-store, or online
Real-Time Support – Support your users on the go. Allow customers to create and respond to support tickets via Longcode SMS for faster, more efficient issue resolution.
We already support a large section of the mobile messaging market in Nigeria with our direct connections to all the major mobile network carriers and enterprise infrastructure.
Are you ready to leave your frustrating mobile messaging platform? Or are you just starting out and would rather avoid disappointment and poor quality? Talk to us or sign up directly on our mobile messaging platform.